Customer Reviews

Best Value at Best Price Review by Owen

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This is my 3rd order from FCH in the last 4 months. The quality is fantastic, for such low prices. Customer service was great, shipping was fast, and the product is high quality. Was packaged extremely well upon shipping, almost to the point that it was frustrating to open! Great finish, quality construction. The Versaille is a unique humidor, fantastic quality and very well built. More room than you think. Seasoned fast and holds perfect humidity. Don't hesitate to buy from them, you won't find a better humidor at the same price. Very happy with my 3 humidors, and will return in the future once I run out of space.

Note: I always go for the digital hygrometer add-on. Mostly because all analog dial hygrometers suck, and the one that comes with by default is not great. Not a knock on FCH at all, just more that all analog dial hygrometers suck. Get the digital for $18 more. Calibrates easily, and a lot more accurate. (Posted on 12/29/21)

So far, I love it Review by JF

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First, let me say this was my first order from 1st class cigars... Prior to this order I had placed a total of three orders at different companies. Each time the website said "in stock" only to have contact them and learn it was backorder. Not so with 1st class humidor. My one complaint, I checked the box for rush order and paid the fee, but after a few days of no shipping confirmation I left a message and what do you know, shipped same day and arrived two days later +/-.
Packaging was A+. 3 boxes and two sets of packing materials. Only gripe, zero instructions though pretty straightforward so long as you know to season.

Appearance - better in person than online and the size was as hoped. Two items of concern (no biggie to me). As others state hygrometer is WAY off and cheap but I have "adjusted it so we'll see - but when using the tool to adjust the internal cap came off so only one shot at adjustment. I have a digital so... 2nd odd item is give two humidifiers but only one holder. Odd as would definitely need to for size. Again no biggie as was planning on using beads.

Seasoning- so far so good. Holding humidity well so far as seal seems tight. Taking my time on Seasoning so have yet to put in cigars. Believe will be a non-issue but will update if I was wrong
Bottom line - a guy could do way worse at this price point but would struggle to do as good at similar price. If you get it, you be happy. Biggest reason I bought this one is came with two storage shelves with room for boxes in bottom. Not too many others offer that at this size and price point. This is a winner.
(Posted on 3/6/21)

Best Humidor for the price online!! Review by The Image

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I searched all over online for a 300 ct humidor, all where like $800-$1200 price range, this humidor in person is immaculate nice finish to the outside. Glossy and complements any room, this humidor looks like something Churchill would have.. great customer service also! Thank you 1st Class Humidors! (Posted on 1/27/21)

GORGEOUS Review by DIAMOND

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Let me begin by saying this is beautiful. As far as humidors go, this is a work of art - a stunning piece that fits in with high end furniture. The pictures do it no justice. It's larger than I thought it would be, and extremely heavy. The cedar inside smells heavenly. The humidor came intact with no blemishes, no broken glass and the packaging was incredible. It was a box inside a box inside another box - crammed with Styrofoam and bubble wrap. I have NEVER seen anything packaged as securely as this. I'm extremely appreciative of the care that was taken to ensure this came to me the way it was intended. It shows me this company takes pride in their product and that goes a long way in my eyes. If this works the way I'm sure it will, and I base that on what I have seen so far, this company will be my go to place for many years to come. They have a customer in me for life. And for the record, they did NOT ask me for a review - this is coming from the heart. I'm very happy. (Posted on 1/13/21)

Fast delivery excellent customer service Review by Pam

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Was a gift for my husband for Christmas. Ordered it Tuesday Dec17 received it Sat.Dec.21 . Very well packaged ths priced was great very well constructed. Beautiful will definitely recommend 1st class humidor to everyone. (Posted on 1/4/20)

Great service Review by Dean

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My humidor arrived about 6 days after I ordered it....it was packaged very securely and no damage was suffered. The humidor is beautiful! I'm very satisfied with the product and the service. (Posted on 10/10/19)

Excellent company Review by Mel

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I really am happy with this humidor at a price I cannot come close to in Canada even with shipping, duty, and exchange to U.S. Dollar at 35%

The product itself is really beautiful and made very well.

I wish all companies were as professional as you are.

Mel Goodman (Posted on 9/24/19)

Abeautiful and well constructed humidor Review by Raymond B

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Arrived professionally packaged and in tact. The craftsmanship and material quality are second to none. My only knock on it is the trays and tray rails are a little flimsy. I would purchase this humidor again and definitely recommend it to anyone. (Posted on 7/10/19)

Versaille Humidor, so far so good Review by Poseidon

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I bought the versaille, figured it was beautiful and I love showcasing my cigars. I considered buying a newair coolidor but it just doesn't fit the idea to me. So after ordering it shipped very quickly and got here within a week! Came to the front door in good condition, then I realized it was a box, inside a box, inside a box, surrounded by foam.. so 5 stars on protection. It's now been 2 weeks, I've been seasoning it with boveda 84 packs, 12 of them. So far humidity it at 78, I'm going to make sure to fully season it before I stick my expensive sticks in there, but it has a great seal on it. The hygrometer is junk, 20 points off my digital, but that's to be expected. I'm contemplating continuing using boveda 72 packs for humidifying my cigars, or switch to a cigar Oasis. This thing is beautiful and well Crafted, the trays came with the step that holds them up slightly prying off, gave it a little press back in and some wood glue and it's holding strong. Will update this review in a month or two to see how it holds it's humidity (Posted on 7/9/19)

So far so good Review by Chris

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Really nice looking piece and build quality seems to be good. Only had it for about 3 weeks but seems to be holding right at 70-71. For the price you can't go wrong. (Posted on 7/4/19)

Very nice ! Review by Patel4Golf

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Well made . A lot of room inside . Great looks . Very pleased with the humidor . (Posted on 6/13/19)

Great looking humidor Review by Jmd

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Worth the price (Posted on 4/2/19)

Great looking humidor Review by Jmd

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Good value for a larger humidor (Posted on 4/1/19)

Beautiful! Review by Toolman

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The quality and appearance of this humidor is exceptional. I purchased the Oasis Excel 3.0 electronic humidifier and the pairing is perfect! My premium collection is safe and sound. (Posted on 1/8/19)

Very pleased Review by Gordo

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Found it to be very well packaged and very nice looking........holding humity at 70 so I am very pleased with my humidor...thank you 1st class humidor. (Posted on 12/27/18)

Fantastic Review by Deb

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Beautiful item and well made! Gorgeous wood and beveled glass. (Posted on 12/27/18)

Excellent Value, Quality Build, Large Volume, Gorgeous Looking Review by FlyByNight

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Beautiful loooking humidor. Rich deep stained wood and a flawless high gloss finish. As others have said, this is much better looking in person than you see on the website. I have approximately 250 sticks in it now of varying sizes. No sweat!!! Plenty of room and access to all smokes. Could probably fit another 50, but that would be a little crowded. Still, great value. Very pleased! (Posted on 6/30/18)

Excellent product Review by Captain

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His humidor came package very well. It is exactly as described (Posted on 4/2/18)

Great buy Review by Docman

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I received this humidor about a week ago and couldn't be more pleased! It arrived in great condition and was very well packed to survive shipping. It seasoned up well and is sitting at a perfect 70% humidity but I did season it twice because of how large it really is. (Posted on 3/20/18)

Great so far......... Review by Chad

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I'm still seasoning this humidor before use but everything leading up to this point has been great. Had a slight problem with the online order but called customer service and it was immediately fixed. The shipping was great and the humidor was very securely packaged in 3 different boxes. I'd actually seen this humidor recently in a local store for $100 more than this website offered so I was very excited to make this purchase. As long as it works like I imagine it should I'll remain a very satisfied customer. (Posted on 3/20/18)

Great value Review by Steve R

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Solid value. Holds humidity well. Beautiful piece that compliments the room. (Posted on 2/27/18)

allround great quality Review by Gary

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Bought this humidor for shipping to the United Kingdom over the moon with this purchase looks even better in the flesh thanks very much to 1st class Humidors (Posted on 2/26/18)

Exceptional Review by Jrorck

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Great product at a great price would definitely recommend (Posted on 12/7/17)

Awesome Review by Gggrrreeeaaatttt

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A little hiccup in delivering but customer service was great! Best price on the market with a quality great looking humidor! (Posted on 8/29/17)

Great packing and product Review by Adam

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I was very surprised how this shipped. Literally was protected like I've never seen. They used 3 boxes to ship and protective material around the humidor. This thing is muchhhhhh nicer in person. (Posted on 8/18/17)

fantastic, high-quality humidor Review by Eric S

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This humidor is better in person than it even looks online. It's HUGE and will hold all you need for virtually everyone.

The wood is beautiful and heavy and the seal is excellent. It's made with REAL GLASS, not Plexiglas like most cheaper humidors.

I can see my smokes and a digital hygrometer I installed whenever I want.

It's gorgeous to look at and made with skilled craftsmanship.

I only had to wait a couple days for this to get back in stock and once it did it arrived in two days and was packaged in a way that protected it. Nothing negative to say. Seasoning it was easy. Just amazing all-around. (Posted on 8/14/17)

Excellent company Review by Big poppa

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The price and quality are beautiful n good craftsmanship for the money!! (Posted on 3/18/17)

Great Humidor Review by ken

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I am very pleased with the quality of this product. The fit and finish of this humidor were far above my expectations. I will certainly use 1st Class Humidor for purchases in the future. (Posted on 3/17/17)

Great Quality!! Review by Arturo

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This is an awesome humidor, great price and beautiful craftsmanship!! Very pleased!! (Posted on 3/16/17)

beautiful Review by fireman

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I had to wait extra long time to get it but it was well worth it the quality for the money is the best I have ever seen. (Posted on 3/15/17)

The Versaille Review by Chris

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I am on my third Humidor. My latest 300 count Humidor purchased from 1st Class Humidors is absolutely fantastic! It looks great, shows very well, and does an excellent job maintaining humidity level. When my humidor arrived it was packaged inside of 3 boxes, wrapped, and foam padded. Their customer service is great and very helpful! I have already recommended them to a friend and would to anyone else in the future! (Posted on 2/13/17)

Excellent Review by Kmanslk350

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Received humidor promptly. Great packaging. Beautiful finish and craftsmanship. Holds proper humidity as needed. Excellent purchase and experience. Best humidor for the money and great site. (Posted on 2/3/17)

Very nice for the price Review by slemo

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Outstanding purchase. Well made and excellent fit and finish. I did seal the hydrometer and glass with some silicone to insure there would be no leaks. Couldn't be happier with the price and fast shipping. It was double boxed and well packed. My only disappointment was that I have seen pictures where there are two cedar boxes for hydro packs that you could move around but this one had only one and it was mounted to the front bottom. Not a big deal though. (Posted on 1/9/17)

Outstanding Review by Jbods

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This is a fantastic product. Highly recommended (Posted on 12/11/16)

What a great Humidor at a great price. Review by glennwilson

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The Humidor arrived and I was amazed at how beautiful it was and the capacity it had. Got it seasoned and it now is keeping my cigars ready for me and maybe selected company. (Posted on 11/7/16)

Everything I was looking For Review by Guy

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This humidor is exactly what I was looking for when I wanted to upgrade to something a little bigger. It shipped really fast and had a ridiculous amount of protective packaging. After a little over a month of use, it is holding an exact 70% humidity with little effort from me. As far as looks, this rates right up there with some of the finest furniture in the house. I'm glad i found this product! (Posted on 8/10/16)

2nd review Review by jhawg

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The lock is kind of hit and miss and could be designed a bit better. & with that said, it will be hard to find a better humidor for the money. I have no regrets with my purchase and would highly recommend The Versaille. (Posted on 8/2/16)

nicer than expected Review by jhawg

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Customer service was excellent. Shipping was fast and well packaged. The humidor is a beautiful piece and well constructed. I am having a little difficulty getting it seasoned even after following the web site instructions but I figured it out. (Posted on 7/29/16)

versaille Review by david m

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the versaille is a perfect humidor! i started with a smaller humidor i think it was a 100 capacity and i quickly ran out of room so if you think you might start to build a collection you might as well start with the bigger one and this one is awesome! the quality is excellent, it looks beautiful and holds humidity very easy. my friends are blown away by how nice this thing looks and i checked around and found that 1st class humidors has the best price, and they ship it triple protected with box and styrofoam times three! love it! (Posted on 7/17/16)

A great find. Review by Jerry

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I had looked at a number of websites in search of a new humidor. This model looked perfect for what I wanted and the price seemed very good compared to other websites. It was delivered very quickly and is everything that I expected. I am loving it and the whole process. Thanks. (Posted on 7/5/16)

Really impressed with the quality Review by Ed

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Excellent quality, perfect size for my purposes. Could not believe the speed that I received it and the way they protected the humidor. Was the best price found, saved $75 from the next best price in Canada, that included shipping and duties to Toronto. I highly recommend the unit and 1st Class Cigar Humidors to deal with. (Posted on 6/30/16)

Very pleased! Awesome Humidor! Review by Evan

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I am please all the way around with my order from First Class Humidors!
I have been looking at this particular unit for a while now. Two over full humidors has caused me to finally pull the trigger so i can combine the two! Mission accomplished.

This thing is big AND beautiful!
Very Well built and lid seals very well. It is displayed prominently in my living room and It IS a beautiful piece of "furniture"!
The packaging was incredible. VERY well done all around !! (Posted on 5/10/16)

awesome Review by Talley

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This humidor came very well packaged and it is beautiful and holds its humidity.
The only small complaint i have is that the lock doesn't work smoothly. It seems to stick from time to time. (Posted on 4/22/16)

Excellent Humidor! Review by Mark

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Received this humidor very fast and it was all as expected and then some! Best humidor I have so far! Great company and good prices. Humidity stays perfect! Next one I buy will also come from 1st Class Humidors! (Posted on 2/11/16)

Awesome humidor Review by Mark

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Like I said before 1st Class Humidors is an excellent company and I would order from them again and I did. The Versaille is a great humidor and I liked it so well I ordered a second one. Great product and a great company. (Posted on 2/9/16)

Awesome Humidor Review by Chris

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Just what I was looking for. It is perfect in every way. (Posted on 2/5/16)

Awesome value! Review by Cigarzzzz

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This humidor is hard to fault. It is good quality, big, laid out very well, seals good, and is attractive. Within this price range of humidor, it definitely can't be beat. The ONLY problem is the hygrometer. Like most analog hygrometers, its very inaccurate. Also, there's no way to adjust it. I was prepared for that anyways. If you're on the fence about this humidor, get it, you will love it! (Posted on 2/3/16)

Great product Review by Steve

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Hold humidity ... I left a lot of room for the cigars to breathe. Prouct is a work of art along with doing what it us supposed to. (Posted on 2/2/16)

Fantastic Humidor Review by Mike 90

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I own several humidors. This by far is one of my best. Very easy to season, great construction and just the shear size of this bad boy makes it a must have. (Posted on 2/2/16)

couldn't be happier .... Review by gb01

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I am a recent customer to 1st Class Humidors; what a great shop! I had cause to make an order this morning, and could not use the website for some reason. As such, I called the toll free customer line and spoke to Kaili.
I simply wanted to pass along a word of thanks about her professionalism, efficiency, and courtesy. She attempted to help me make the order using the website and could not. She said she would determine the issue and call me ASAP. As it turns out, someone from your shop was working on the back end of the website. Regardless, Kaili kept me apprised of the situation, and promised to call back when all systems were ready to make the order.
She kept to her word. I spoke to her 3 times today, and in every case, she was exceptionally polite and professional; a joy to speak with. Ms. Kaili got my order placed and sent me the invoice post haste.
In today’s world, it is rare to speak with a professional that handles things like she did. I was, and am, impressed enough to send this note to you. Please know I complimented her directly as well.
In my line of work, Kaili would be called a “good hand”. I have no higher compliment to give.
(Posted on 1/14/16)

Great service, great humidor!!! Review by DAH

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This was my first purchase from 1st Class Humidors, but when the need arises, I will absolutely buy through 1st Class Humidors again! The website is excellent, and there were enough choices with positive reviews that I cancelled my back-order from another cigar site, and placed my order for the Versaille with 1st Class Humidors. It shipped in a few days, and when I opened the package, I was blown away by the amount of protective packaging used by 1st Class Humidors. Inside the outer carton was a bubble wrap layer and then the inside carton. When I opened that carton, there was a Styrofoam layer and then yet another carton, with more protective packaging inside that. When I got to the humidor, it was in perfect condition, and it looked sensational! It's even bigger and more beautiful than the website pictures. I bought a zillion different kinds of cigars (a few of each of my favorites, and a bunch more of many different brands and types and sizes that had great reviews and sounded like my taste preference), then seasoned (wiped down) my humidor with distilled water the first night, and placed a bowl of distilled water in the bottom of the humidor the second night. When I finally configured the humidor and arranged all the cigars in sections (about ten or twelve sections with the three layers and all the partitions and two humidifier holders), I added three gel tubes, and the humidity came down (because of the new drier cigars) from the high 70's to exactly 70 percent. If it stays there the next few weeks, I will be thrilled. I had difficulty with my first (smaller) humidor (from another company) holding humidity. I have about 175+ cigars in it now (of just about every size imaginable), and my guess would be that this humidor really will hold 300 cigars. For the price I paid for the Versaille humidor, and for the solid construction and beautiful look, and the capacity, and the ability to configure it with many sections, and the great service and shipping and packaging, this was one of the best buying experiences I've had in a long time!! (Posted on 1/14/16)

Absolutely amazing! Review by Chad

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The shipping time was minimal, the price was unbeatable, and the overall result was pure satisfaction! While seasoning this beauty, my house smelled like cedar which boosted the sheer happiness I already had receiving the package. I also bought the oasis humidifier because this thing is a beast, so the added peace of mind that my sticks will not dry out was well worth the extra money. The glass sides and top make it easy to see my cigars without having to break the seal. This is a great humidor to graduate to after having a smaller 25-50 count humidor. I got both of my humidor a from 1st class humidor sand have recommended doing the same to all of my friends. (Posted on 11/26/15)

Excellent quality and a great price Review by Frank

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Ordered this humidor online. Had to wait for awhile due to it being out of stock. Well worth the wait. Excellent craftsmanship and a very beautiful piece of furniture. I highly recommend 1st class cigar humidors. (Posted on 10/15/15)

Perfect Review by whoa

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I will buy another for the office. (Posted on 9/23/15)

Excellent humidor Review by Mark

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THE Versaille is an excellent humidor and 1st Class Humidors is a great company. Ordered my humidor on a Sunday and it was at my house by Wednesday. It holds 70% RH perfectly. Would I buy from !st Class Humidors again, yes. Would I buy another The Versaille humidor, yes. As a matter of fact I'm thinking about buying another one in the next few months. (Posted on 7/22/15)

Excellent Company & Quality Merchandise Review by Stirvim

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This is the first time that I have ordered anything from 1st Class Cigar Humidors.

I used to buy all of my cigar & pipe merchandise at brick & mortar stores. I am very wary ordering from new sites, so I called to find out a little about the service, company, and people; I was very surprised and pleased, and didn't give a second thought about using any of the other 3 cigar sites that I was looing at!

1st Class Cigar Humidors is an Excellent Company & has Great Customer Service to work with. Because I was (an am) so comfortable with them I called in my order for the Humidor, the Oasis Plus, an extra refill cartridge, the Oasis Wi-Fi module, a combo cigar/pipe lighter, & other accessories. The confirmation, and shipping details were emailed immediately, and they continued to email me on the status, and whether, or not, I received the merchandise.

Everything was packed better than anything that I have ever received any shipments. The merchandise was shipped, and received in a very timely manner!

I love the Versaille Humidor, it is a quality product, and a great Value. The Versaille also looks great, it looks as any high quality piece of furniture. I feel that the Oasis will prove to be a very worthwhile accessory.

A Word About My Preferences:
I seasoned the humidor with Proplene Glycol. Having so many expensive cigars I tend to err on the side of precaution. I have, and will, use distilled water, PG, and mix them on a rotating basis.

Thank you 1st Class Humidors, and everyone that serviced me! (Posted on 5/27/15)

Great Humidor Review by Jon

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The order process was easy. Shipping was fast. The humidor was even better quality than I was expecting. It took practically no effort to season. I wiped it down with distilled water, let it set for a day. I received my Oasis Excel humidifier. I placed it inside and within 6 hours the humidity was rock solid. Very pleased with the product. (Posted on 12/3/14)

Beautiful looks, great quality & an oustanding value! Review by russisright

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1st Class Humidors is a quality compay with exceptional & helpful customer service reps. The company communicated every step of way and exceeded my expectations. The Humidor is beautiful and is built with quality and attention to detail. I'm very satisfied with the company and the product. I will definitely buy my next humidor and/or accesories from 1st Class Humidors. (Posted on 11/15/14)

Great product Review by Will

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Very pleased with this humidor, the shipping was fast and this was the best price on the Internet. The humidor is very well constructed. (Posted on 10/30/14)